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Anonymous
Absolutely shocking! Dreadful customer service. Stating that due to the system migrate that customers have to wait 7-10 days delay to receive your repeated order. If that is not bad enough i am currently on day 10 should have received my order on the 20th! Raised an escalation and complaint to just be completely ignored and said wait 7-10 days well I am on 10 days so where is my order. Would not recommend! If you want absolutely appalling customer service from the CS team and the escalation team be my guest otherwise don’t bother.
6 months ago
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Pets At Home has a 2.1 average rating from 502 reviews

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