Awful customer service. Tried to cancel subscription and account (since they increased the price without any warning) but no option to do so on website. Sent order out even though I tried to cancel it through several different means within plenty of time. Rejected order when delivered and returned to depot. Have received no communication to say it has been received back or no refund. Have contacted customer service 4 times and have had no reply! I have now wrote to their customer service again to ask them to close my account but very doubtful they will reply. I never thought that trying to cancel a subscription would cause so much inconvenience and stress!! Please think twice before dealing with this company.