Awful company. I set up a monthly scheme where as the sent me flea and worm treatment monthly for my 2 dogs. All seemed good. First month they took the money on the 3rd of the month and nothing at the end of the month unable to complete the order and refunded order cancelled by them. By this time they had already taken the money. Then nothing processing delivery date came and went nothing 3 weeks and nothing, this time I cancelled the repeat order cancelled on their site and on PayPal and raised a dispute on PayPal I have messaged pets at home and yes nothing no one ever got back to me I messaged on PayPal nothing no one got back to me. So online they are completely rubbish and have no customer support and will take your money hold it for a month then refund. I urge to think twice before you use the online service of this company. I will not knock the shops as each shop is different and comes down to the staff. But online you have been warned.