Review of Pets At Home Your review is pending.Read more Clarke 22 reviews GB Rated 1 out of 5 stars My dogs grooming appointment at… My dogs grooming appointment at Titchfield was changed to 8am due to groomer having appointment. My dog is old and nervous so I said I would just walk him to groom room. Told by 'manager ' I couldn't do this as shop wasn't open and therefore no insurance. So what would have happened if something occured whilst my dog was being groomed. The 'manager ' ( dressed totally inappropriate and unprofessional) was most unpleasant. She said she would carry him to the groom room. When I said she would not pick my dog up. Her response was " I can touch any dog I want, I am the manager and this is my store". The staff from the groom who are normally OK were rude and unhelpful. After watching them trying to drag my dog through the store I stopped them and took my dog away. Within minutes my poor old boy was vomiting. When he was seen by the vet he was diagnosed with severe stress. Vet suggested I report PAH to the RSPCA. As with most big stores there was no one to make a complaint to. Spoke to manager and deputy manage at Fareham branch who contacted area manager. They were both really helpful and shocked at the situation. Area manager promised he would phone me on Wednesday ( today). No phone call. So not really surprised the vile manager at Titchfield PAH is so rude if her line manager doesn't stick to his promise and doesn't care how his staff behave. Will never set foot in there again