Terrible company. I placed an order for a Hamster cage online, transaction went through with confirmation. 24 hrs later I received an email saying my order was cancelled due to being out of stock. Less than 24 hrs later it was back in stock. So the day after I complained via live chat and after a few hours I decided to purchase the alternative cage to collect in my local store. Yet again my order went through, 10 mins later I received another email saying my order was cancelled due to being out of stock, yet the website said it was available? So now I'm waiting for 2 refunds on the same card. Surely a company this size can update it's stock levels before taking payments and orders. Appalling service !!!