Delivery service: For the third time I ordered (and paid £4.95 for) next day delivery. For the third time I did not get it. The £4.95 was refunded each time, but the first two times half my delivery went to somewhere else in the country and the third time DPD have just decided to deliver it the day after. Not good if you have the day off to receive the delivery. Staff were very helpful when I phoned to complain about this, but there is nothing they can do to remedy it. I cannot be the only one to have this problem, I wonder if Pets@Home really should, in all honesty, offer a next day delivery service