I recently visited the Yeovil Branch for some dog wormers The shop was busy but I found an assistant that was with another customer. I waited close to her, but at a respectful distance so as to not invade their privacy but to let her know I was waiting. After 10 minutes she had not even acknowledged my existence so I politely asked if there was anybody else to help. She told be to go to the cashier (who had a long queue waiting). I politely asked if there was anybody available to help and I was given the response "No". So after 15 minutes in total I left the shop and went elsewhere to buy the dog wormers. I don't mind waiting but I do mind rude staff.