Login
Start Free Trial Are you a business?? Click Here
Anonymous
order 1 ; to be delivered to store on certain date , get text confirmation ,then get text saying its ready to collect , then get text saying its not , I phone store they say delivery driver came to door didn't wait for answer and drove off …..much later in day get text ready to collect ….so I did delivery driver had come back Order 2; to be delivered to home address after lest nonsense, get text confirming delivery date and tracking number for delivery today ..track it says another 5 days! phone pets at home ..very sorry 10% refund and we shall get it out to you tomorrow ….tomorrow arrives and order does with £8 worth of goods missing , no note or information ….phone them up again oh we are sorry its out of stock shall have to refund you …….to date still awaiting x2 refunds . the service is absolutely appalling , don't know if its a new computer system or the delivery company but pets at home no longer do what they should , deliver the right stuff on the right day so I am off to Kennelgate after many years of being a pets at home customer ….how very disappointing but cant bear the hassle any more from something that use to be a simple process so goodbye pets at home
5 years ago
Read Pets At Home Reviews
Pets At Home has a 2.1 average rating from 513 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial