Appalling customer service in Richmond upon Thames. They refused to sell a syrian hamster because they didn't approve the cage I bought from their website. The cage was clearly suitable for a syrian hamster at it mentioned on the box, however they insisted it was either their own cage brand or no hamster. In my question, "how you insist that a cage from a big company is not good" the response from salesperson and manager was, "we sell various products that are not as described and you need to ask our staff". Never visiting again...
4 years ago
Pets At Home has a
2.1
average rating
from
513
reviews
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