I did find an element of confusion between the silver and gold options. Looking at the two on your web site, after careful consideration and trying excess variations, I decided to go for the gold option. The reason for this was the higher sum insured on pedal cycles, and also the premiums were remarkably similar when using the same excess figure. However, when making the payment my details had reverted to the silver option, for no known reason. By this stage I felt that I had spent long enough studying the options that I just left it as it was.
2 years ago
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