I agree with the other excellent reviews with regard to the staffs service at Principal Insurance, however customers might be interested in my disappointment this year when I was informed that now I am 71 my multi policy insurance company would not cover me and Principal would have to put me with separate companies for my two bikes. Although I have been riding bikes for 50 years without a bike claim, I was also informed that I would lose my NCB on my second bike. Any body who takes out a multi policy should be aware that if for any reason you separate the cover, you might lose your NCB on one bike. I didn't realise this and was not told when I originally took out the cover. But thanks to Principal for sorting out my cover, just worried what it's going to cost me next year for the second bike???