Principal Insurance Brokers/ Highway Insurance Co (LV)
BEWARE AND AVOID AT ALL COSTS
What absolute incompetents the pair of them
Back in August 2019 I foolishly chose the cheapest quote on an amalgamation site. It was Highway via brokers Principal.
As with others on here it was not straight forward 'quote & buy' as is usual but you have to telephone and, in my case and others, be told 'no record of this quote but we can do it for £20 or so more'. Not much money so I accepted.
Forward to the end of March when I found myself in France under 'lock-down'. I emailed Principal stating that I may have to exceed the estimated 3,000 annual mileage and, possibly, the 90 day EU cover and asked what action was required. I received a confirmation of receipt email and nothing further.
Imagine my concern when a message came from Highway at the end of July just 30 days before renewal that I should be aware that exceeding the estimated annual mileage will result in my comprehensive insurance being downgraded to third-party.
Consequently I appear to have been using my motor-home entirely at my own risk of damage from April until now (August) when, thankfully, I change to a reputable company.
4 years ago
Principal Insurance Limited has a
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