Avoid at all costs! I am in the process of a claim and Quote Me Happy are useless. You cannot speak to anyone, it's all done via email or 'Live Chat' which is appalling. When you have an accident there are many moving parts, lots of companies involved; repairers, courtesy cars, 3rd parties, etc lots of questions. You cannot speak to a human being. I spent 1 hour talking on Live Chat messaging just to have the message window disappear then had to re connect to someone else who wanted to know everything again. Utter shambles mate! Best bit was they wanted me to wait 1 month to get my car repaired at one of their garages... so they could pocket the excess! Avoid these guys at all costs.