I have used quote me happy for several years but never had to claim. My car was recently broken into whilst I was at the airport. This is by far the worst customer service I have ever experienced ! It has been over a week now and the car has yet to be recovered from the airport. After spending most morning trying to chase and doing the leg work for them. Nothing has changed yet. I have put a complaint with both Quote me Happy and vizion Network and had no feedback as of yet (more than the normal allocated response time). During all this time I had no vehicle, and I had to hire one, as of course their policy states than you can only get courtesy car when the car is actually in the garage. An insurance is only good if it can deal with your claim efficiency.. Well this one isn't. Please stay away from these !!