Waste of time. reversed into by another driver. had email saying to book my car in with recommended garage and hire car company would be in touch to sort a car. car went in for repair three weeks later. After sending numerous emails and only one or two replies, managing to get through on live chat only once and as for trying to get to speak to a person on a phone the shortest time was 55 minutes and still couldn’t get anyone to sort out a hire car. The garage who did the repair was brilliant kept my informed. So have a hire car as part of my policy was a waste of time 5 days without a car while mine was repaired. Don’t even bother unless you have money to waste