Quotememiserable! OK car insurance until I tried to cancel the automatic renewal - suddenly my account access was blocked so that I could not cancel online. Tried calling but they will only deal with claims by telephone. Emailed several times to try to cancel the insurance and they just sent password re-set emails in response which did not work. Then I received a text saying the insurance had been renewed along with an email saying I would be charged £50 to cancel. Still emailing and trying to sort this out with no luck. Wish I'd seen the reviews and comments on FaceBook before I took out this insurance as this appears to be a common problem to the point that some are calling it a scam. So far, I've got to agree with them and will be reporting the issue to the Financial Services Ombudsman.