Would rather give zero stars. I believe I bought a policy through them - concluding with being guided to setup an id on their website. Four days later, I visited the website to check my policy. It wasn't there ! It's impossible to contact them to find out if I'm covered or not ! They claim to be available 24/7 on email - but they don't publish an email address - they obviously mean 'fill in the form and an email will be generated" - but all the selections I made resulted in me being told to visit the 'My Policies' part of the website - not helpful. I still don't know if I'm covered, and I guess I won't until the policy is due to kick-in shortly (in which case I wish to cancel - but, of course, I have no policy number). Amateur setup.