Wish I could put no stars!!! OMG I have been insured with QMH since 2013 and would have given them 5 stars as they are always the cheapest quotes , but just try making a claim with them !!! It's an absolute JOKE , except I'm not laughing , I was hit by a drunk driver , my car was wrote off , I have witnesses who provided video footage and 3 months later I have no idea what is happening with my claim against the 3rd party ,don't expect any communication from them, they just ignore e-mails and have no record of phone calls , I have now referred my claim to the Ombudsman , Iv'e informed them of this and guess what ! nothing ! Avoid them like the plague !!