They are selling telematics insurance but their feedback system which is supposed to show you your driving score just does not work at all. You then receive emails saying your driver score is too low & your policy is at risk of being cancelled however, you literally cannot see your driver score anywhere because their feedback system doesn't work. Customer service team are useless and basically just tell you that you will have to believe what RAC are saying because they can see the scores fine on their end???? I had to get my blackbox replaced by one of their engineers because it wasnt working properly. They still refused to reset the driver score despite the blackbox not working properly so they are relying upon faulty telematics data to determine a driver score which you can't even see. It has been more than 2 weeks since they refit the box and the portal still looks like this: https://pasteboard.co/JxFgom4.jpg Spoke with customer service who confirmed that my policy is still active & fine etc but they can't do anything about the dashboard errors because they don't know what's causing it. They are still trying to charge a £300+ cancellation fee because I am unhappy with the dodgy telematics device & portal they are marketing as 100% functional & working. Just go elsewhere for insurance as this is literally a scam.🤡🤡🤡