Firstly, I’m only giving one star as I can’t give them any lower! I’ve had no major issues with this company till now, 10 months into my first insurance and two payments left they have now contacted me claiming instead of paying £191 a month it will be increasing to £361 a month for the last two payments, as I have gone over 7000 miles which can I add I don’t even remember saying I would only do 7000 a year miles. I would of definitely said I would of done more, as I work full time! They have sent threatening emails continually, if I don’t contact them back even though I have, they still send them causing much stress, as a 19 year only girl I’ve never had insurance before, as my first year driving this has been a bit of a shock! RAC have also said I would need to pay £35 to updated my policy if I had chosen to go with the increase mileage, even though it is them that want to change my policy giving my no other option, as a cancellation is £125 fee. They have for sure backed me into a corner and given me no option. One thing I can’t get my head around how do the expect young drivers to get on the roads when they have greedy money makers like this, seriously AVOID this insurance pay the extra money and go elsewhere preferably without a black bow they record you to benefit there own business they trap you and extort you for everything you have!!!!!! One more thing to add, they said they had doubled my mileage and worked out a certain amount that i would be doing a year so, obviously want to increase my mileage at a cost, why the hell did they not contact me at 6 months that my mileage might go over the amount put down, as they could of worked out by 6 months averagely what I may do in 12 months ie 6 months I done 6000 miles, double that I would averagely do 12,000 miles a year, why leave it to 2 months before my contract ends to now extort my money I could of had a longer period to pay as now on furlough and on 90% pay !!!