I have just contacted RAC and asked for a refund today (23/1/21) My husband is over 70 and was locked down for many months, retired and has used the car to travel just over 1000 miles since we took out the policy with them (20/4/20). I am also a key worker and work part time in a local school (and have worked all the way through the Pandemic) We were quoted for 5999 miles when I took out the policy. They have refused any refunds point blankly claiming that they are not increasing other key worker policies when they should!
They offered to requote at 2000 miles which they did but it did not make ANY difference to my premium!! The chat line miraculously got cut off three times too with a ridiculous waiting time to reconnect...funny that!
Our daughter has had 3 refunds totalling £75 automatically from Admiral!!!! Why are some companies ridiculously unfair?
I will not be renewing my Policy with RAC needless to say.
3 years ago
RAC Insurance has a
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