Avoid like the plague. Unless you trust scammers to help you in the event of a claim. Took out a policy with them after using a price comparison site. After agreeing the price and putting through the payment details we noticed an additional £25 charge. They said this was due to a 'fault claim' showing up on the insurance CUE system. I explained we had not had a claim and they said it wasn't a mistake and that we would have to get proof from our previous insurer Churchill that there was no fault claim. Churchill told us there was indeed no existing or previous fault claim connected and that RAC have been 'misinterpreting the data' - something which Churchill have had many complaints about from customers who had moved to RAC ! I complained as this was definitely fraudulent activity on the part of RAC who agreed to refund the policy and waive any cancellation fee. We then got a letter in the post about the extra charge - which they later explained was automatically generated even though the policy had been cancelled before the date of the letter. We also noted the fee - minus the additional £25 - had been already taken from our account even though the policy was not due to begin for several days. It wasn't an easy process to resolve. They even had the cheek to charge us 15p for the policy on account of the day it was due to commence - had we not already cancelled it. The whole thing is an utter scam. I shall be complaining to the Insurance Ombudsman about this appalling, unethical company.