I had my iPhone stolen on 4th July 2022 while on a short break in Barcelona. After providing the following documents as requested by the RAC - Proof of Ownership, Proof of Usage, Proof of Cancellation, Proof of Blacklisting, Proof of who I am (a photo of myself holding my Passport), a Police Report, a Lost Phone Certificate, Proof of Travel (Boarding pass to and from Barcelona), a utility bill with my name and address, the IMEI Number of the stolen phone, the Serial Number of the stolen phone, proof that the iPhone had been erased via the Find my app, proof of its location again using the Find My App, I'm still waiting for the RAC to pay me my insurance money. It's now the 23rd August 2022. I will never use these cowboys again and I advise nobody else to. Shocking company.