I chose RAC Blackbox insurance for my car in 2020 as I didn't have a driver history in the UK and back then this was the cheapest option. After 1 year with them, my renewal quote was cheaper than my initial annual premium, which was amazing, and I was a happy customer of the RAC for 2 years. The one time I needed them, when my car broke down, they were quick to help, and when I had to have my windscreen replaced recently that happened without hassle. However, the renewal quote I received a few days ago was almost £100 more per annum than previously, for no reason, and now that I do have a 2 year no accident UK driver history I found a number of insurance quotes from other companies for the exact same cover for nearly £600 less annually than what the RAC wants me to pay going forward. I called their customer service and asked for a price review, explaining the above, but they said they don't budge on their price, so I've unfortunately had to end my contract with them and have instead purchased insurance with Flow that gives me all the same cover plus breakdown cover in the EU and additional mileage and with no tracking device for nearly £500 less per year. It seems stupid to me to lose a happy, loyal, accident-free customer to another insurer in this way, but here we are.