After breaking down on Thursday19th October and contacting RAC breakdown I had had a complete nightmare 15 days later I still have no car it was ta to a garage to be fixed I was given a courtesy for 1 day to return home 151miles away was told car would be fixed on 23rd but only got fixed on Thursday 26th I was contacted by garage to say car was ready and I had to inform Rac it was to be Collected I was told I didn't have to do anything more they would sort everything I heard nothing tried ringing all weekend to speak to someone but was on hold everytime for over 40 minutes got to speak to garage again on Monday they informed me RAC had not been intouch to arrange collection so had to get back in touch the person i spoke to said that they had gone to where I said car was but it was not there i could not believe what i was hearing and ask him if he was saying they had no idea where my car was as the breakdown driver had towed the car away to a garage that they used i didn't know where car had been taken i only had a phone number to which i gave the person the phone and requested he ring the garage to sort this he said he would do this everyday i have had to ring RAC to try and get my car returned i have been told it's on it's way only 90 minutes away and never gets delivered i have been told same thing 6 times made over 24 calls sent emails had know give me any explanation why I have been waiting 15 days I have meeting with solicitor to see if they can get this situation sorted as i am findh the whole situation frustrating and stressful i have taken time of work because i cant pay for taxi everyday the customer service has been absolutely shocking I never used RAC breakdown before but I certainly wont buy it again