Scam insurance company! will not offer you any help even when someone has crashed into you whilst at a standstill. In my case they were unable to find the driver who did it to me and asked me to take on the full excess as well as lose my no claims discount. Pretty much to bully me into closing the claim. they said i will get the salvage amount if i closed the claim to keep my no claims discount and 2 months later they stated the salvage amount was 0. Absolute waste of time and money spent on insurance for three years. Price was ridiculous fromthe start for a 2009 toyots aygo 1 litre