I renewed my car insurence & was advised to cancel my direct debit as there was a price increase & a new one would be set up. A couple of week letter i went to print my documents to find they where not there. I chatted with an advisor on line (as last time I called it charged me over £20) and he asvised me that my insurence has not been renewed. He offered to call to rectify which was fine. During the call he said that the price was coming back higher than I was originally quoted by £30 more a month but said he would get his manager to override this as it was their mistake. He calle snack later to say that actually they can’t do this and that my insurence was going from £43 a month to £75! I could have ended up with a fine & points on my license and to top of they tried to rip me off after. Avoid at all costs