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Darcie Trought
THE WORST CUSTOMER SERVICE. I got the black box insurance with them, and they said I had 2 weeks to get it installed. I booked an appointment, told them I was working until 1pm and they gave me an appointment for the morning. Then gave me a Saturday appointment, didn’t show. Had another appointment today, again no show. I called them and they told me the engineer came, took pictures etc. My mum was in ALL morning (I was working) and no one came to the door, the dogs never even barked. They then claimed I was lying and cancelled my insurance, and without my car I can’t get to work and therefore can’t get paid (0 hour contract). All in all this company is a JOKE, such appalling service and we will take this as high as we can. AVOID AT ALL COSTS!!!!!!!
5 years ago
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RAC Insurance has a 2.2 average rating from 1,225 reviews

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