Very very bad decision to purchase insurance from RAC. Don’t know the outcome of my claim or even if it’s really being considered. They send you to a company called CSAL who are not interested in communication. Several months in and no response to any attempt to find out what (if anything) is happening. My advice would be to deal with an actual insurance company who have an interest in looking after customers for repeat business. Sadly RAC don’t appear to fall into this category. Avoid avoid avoid.
4 years ago
RAC Insurance has a
2.2
average rating
from
1,229
reviews
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