Initial price was supplied but after calling it went down slightly which was the premium we hoped to get however as we had not contacted them they just put in place the original price which we did not expect as now every penny counts...trying to get any sense from the customer service reps was a total waste of time they are hopeless and all they seem to want is your money and do not give a s... about you the customer, Trying to get a Customer complaints e mail address is next to asking for an audience with the pope and trying to get the CEOs e mail ...impossible. Clearly a company who DO NOT CARE about their customers ,,Although we did re-new it was purely down to the price service as already mentioned is totally appalling