RAC Insurance make it IMPOSSIBLE for you to cancel your insurance via mail/email/fax. The only way you can do it is by phoning the company which is unacceptable, in my opinion. Apart from the premium having increased it is the other reason why I have decided not to renew with them. I also don't see why I should spend 20-25 minutes on hold (at my expense) for a simple cancellation. They say they do it for 'security reasons' but my feeling is that this is an excuse to try to get you to stay loyal to the company. Bye bye RAC..
4 years ago
RAC Insurance has a
2.2
average rating
from
1,225
reviews
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