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Unbelievable terrible service! This company cancelled my sons car insurance “by accident” which meant 2 weeks after passing his test he was driving for 4 days without insurance!!! He had until a certain date to fit the black box which we did. RAC checked the day before the time was up, saw the box was not fitted and cancelled his Insurance! So they cancelled 1 day before the deadline (son was on holiday) and did NOT even send a cancellation notice. I believe that on their part is absolutely criminal! So we then ask for his insurance which we are told was cancelled to be reinstated oh and they had charged us a cancellation fee, and were told they could not do that due to data protection lol my oh my whatever has happened to the RAC????
4 years ago
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RAC Insurance has a 2.2 average rating from 1,225 reviews

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Alice, Customer Support

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