Pick up and repair went well, delivery back was fine but computer would not operate. after some searching and changing cables the screen started operation but no connection to the internet so couldn't get emails or access bank accounts. Another person took a look and found the problem with wifi connection and used the Microsoft repair procedure turn off and restart. The worst part is the inability to phone any one in Geeks on wheels for immediate help and poor advice that was incorrect. I would use again but they need to get the helpline and customer support sorted Dennis