After my last visit from Geek on Wheels I was reluctant to use them again. I had a new technician who made mistakes and could not solve the issue and had to call a more experienced technician in. It took much longer for him to fix what the new tech had done and he finally fixed my problem. The issue I had was that I had to pay for every hour, even the hours where he made mistakes and for the hours to correct those mistakes. It has been many years since I used the Geeks after that experience. However, I am pleased I Ventured into trying them again. Weonsuk was incredible. He had a very pleasant manner and was friendly and explained everything clearly. I felt full confidence in his ability. I would have him back again without hesitation.