The technician that came out only checked 2/4 of the computers. Looked at the sticker on the computer and said that it wasn't good. We only received 1 report out of 4. Two of the computers are the same but I still would've expected a check of both. Just cause they're the same doesn't mean they run the same. Also when you say a health check I thought that you would do some sort of clean up not just an inspection. This could easily be my misinterpretaion. Technician also said he would send through some recommendations of computers for us. Haven't seen this. Unfortunately as a new customer I'm not convinced I've brought a good package.