I'm a technophobe and I needed assistance with multiple things. The website to book was easy. Communication was good. The technician was on time. (I love this!) I had 6 issues. 3 x sorted very quickly including good advice. 1 x mostly sorted. Needs a TP invite on an app which will be sorted by the end of the week. 1 x was not sorted, but was a complicated issue and we found an acceptable work around. 1 x issue was not sorted but this is an employer issue which I thought may be the case anyway. Technician Christopher based out of Pukekohe gave very useful advice that this self-confessed technophobe can work with. Thank you .