We are grateful to Geeks for fixing our very annoying internet connectivity problem. It did take 2 visits, the first technician not finding a solution to the complicated problem. The second technician is to be applauded for doing so. Seemingly one of the Wifi extenders had had it so it was replaced with a new one. By the end of the session the broken extender began to function again so did we really need to pay for a new one?? We don't really need 3 extenders around the house. It all became very expensive, but we have always have great service from Geeks and have valued their honesty, fairness and clarity in explaining problems. We trust that will continue.