I have already pointed out that the brand new Computer your engineer installed last week is not functioning satisfactorily. I have large concerning messages from McAfee all down the rhs of the screen telling me to delete viruses. Your engineer assured me that some threat protection is included in your package with the new computer. For information, I had these same messages on my old computer so I pain $104 within the last month to Norten but the messages still continued. The problem is probably because they had me listed as being with BTInternet and not gmail who I have been with for the last year. Please sort out this problem as you are well regarded around here and I would like to give you a better score!