Over the years I have purchased many many rings from Gemporia but this stopped when the quality of the product s went downhill. The rings or whatever shown on the TV were wonderful, but what you received was junk. I purchased a ring a few weeks ago and sent it back as it was too big, I am still waiting for a refund. I have e mailed them to find out where my money is and the response is we are processing your order. Other companies take days to refund i have been waiting weeks for my money. I think they hold on to people s money for as long as possible to earn interest from it. After this I won't ever use them again.