I have been a good customers is gems for a few years, and while I've been usually happy with the jewellery, at least the higher priced items I've bought, done of which have been truly beautiful and have elevated my collection beyond anything I could buy retail... However the more affordable items are always so much less significant in life, probably because they're such expensive"rare" 🤣 stones. Personally I've always found the customer service team very good, efficient and pleasant. My main issue is the presenters..A few I love and watch when they're on.. But that's rare.. Usually now all you see is the same shouty pushy few, touting their China rubbish throughout Everyone's show, taking any opportunity to promote their wares, at a high pitched yell. Will someone please inform she has a microphone...btw . One size does not fit all, most of the clothing thrown out of a factory is basically a sheet of cheap fabric with a hole for the neck. I do like some of the home warranty but honestly . You don't have to sell Everything . I'm sorry.. But it's not spiritually authentic to cover all bases and then expect people to find you credible.. Unfortunately all I see if that Gems is becoming hungry for the money and selling anything that moves