I purchased a plan in good faith and worked with support for weeks trying to have my data setup. This was unacceptable as I changed carriers and they had me up and running just as promised. The problem continued as I was to get a refund as my service was incomplete and the account was opened on 12/27/20 and after many phone conversations today 02/01 21 as I was on the line with customer support suddenly the refund was posted as pending back into my bank account. This is very poor service and there are many carriers to choose to do business with I will spread the word as to the treatment I received. Thanks for nothing as the company does not deserve 1 star and should be closed down.
3 years ago
Gen Mobile has a
3.2
average rating
from
381
reviews
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