Worst experience ever!!!
This company is not even worth one star! 3 years ago we purchased a top of the range petrol mower. It has been nothing but problems from start to finish……we email, ring, beg someone to help us but to no avail. Getting parts is nothing short of a nightmare. We did eventually secure a blade after numerous calls now to find that we need an adapter/boss …….its driving us crazy……we have tried every which way possible but with GEN POWER having the total monopoly on spare supplies ….there is no hope. We are now told this model is obsolete…….its incredulous! If you are considering buying any garden appliance from HYUNDAI/GEN POWER my advice to you (now being over £500 out of pocket) …please don’t even think about it!!!
If anybody bothers to read this from GEN POWER …can we have our money back??????
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