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Anonymous
Worst Customer Service I have ever received. Bought a spare part from this company and was advised I would get the part by today, part never arrived so I called Customer Service to get an update, soon as I told the first advisor he ended the call. Called again and exactly the same happened, soon as I said can you give me an update on my delivery call ended. 3rd time I pressed the option for them to call me back, they did call back but as soon as I said I want to track my delivery - shock call ended and they didn't call back! Gempower, your Customer service employee's are making you look like cowboys! I for one will never buy through you again, I will never buy another Hyundai power product either because I don't deal with poor customer service @Hyundai - you need to source better representation for your products
6 months ago
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Genpower has a 1.7 average rating from 72 reviews

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