Get Laid Beds were a lovely company to deal with. My requirements were very specific due to limited space, and they were clear with the specifications of the bed to reassure me of its size and construction before I ordered. I spoke with them over the phone or via their online chat and each time they were really helpful. It's such a refreshing change to call a company these days and someone answers the phone! The quality of the bed is great and my daughter is delighted. The only issue was with FedEx who messed up the delivery date and even though it wasn't Get Laid Beds' fault, they were kind enough to rectify it.