The mechanism works fine but as explained when I spoke to your representative, I specifically ordered from you as bed came part made due to a serious accident resulting in a broken back amongst many other injuries. The lady I spoke to said my address was fine and to order it online. I did this but upon calling again as the order didn't show on my account with yourselves despite the debit being made from my bank I was told the bed would be flat packed contrary to what the website said. The tongues of 2 of the headboard planks were too long both ends which has resulted in there being a gap as per photos attached. This is definitely a manufacturing fault and absolutely nothing to do with assembly.