Delivery was due on Thursday March 30th. I was disappointed, because everything was going well and I had been given some help over the arrival time of my bed, because I live with Parkinson's. Unfortunately, due to some administrative error, an incorrectly sized part was included, so the pleasant and efficient men were unable to complete the construction. They were apologetic and informed the office. The next morning I received a polite email from Cara, saying that the first date that they could deliver the correct item and complete the construction of my bed , was Wednesday April 5th, and they could not give me a time. I replied, saying that I had a Zoomed study session from2.00-4.00pm on that date, so didn't wish to have their noises in the background. Cara couldn't reassure me as to the exact time, which I do understand, As I did NOT wish to wait until after the Easter holiday, which would mean 10 days without my new bed, I have reluctantly agreed to this. The company has reimbursed me £25.00 for the original delivery. I am not really contented with this compromised situation, as the bed that I am having to use currently is not so suitable for the effects of PD, and is up a further flight of stairs. I cannot comment on the bed itself, it is only the delivery that I can review and not the actual bed, which I hope and believe, due to other reviews, will prove more than satisfactory.