Craftsmanship is outstanding and the wood is not much VOCs. Yet quite a few numbers of slats of the base comes with crack. And there is always cracking sound in the bed frame when we lay down on the mattress after fully assemble. As the assemble guide were unclear, I have difficulty to confirm where should I mount the hinge on the side rails. There was also no marking / pre drilled holes to indicate where to install. I searched youtube and official website FAQ section but nothing helped. Finally we made a call to CS team and the representative give a measurement, marked on the image, send back and solved my problem. If there is a more clear walkthrough video / instruction manual / FAQ will be a lot easier .