Bought a bed from Get Laid Beds recently, and another from a different retailer. The experiences could not have been more different, and Get Laid Beds came out on top by a mile! Get Laid Beds provided clear and exact information about when to expect delivery. The deliverer/installers, Chris and Susan, were from the company, knew what they were doing, arrived promptly, got the bed into position and put together very quickly, and were all around marvellous. Excellent installation. The bed itself is marvellous. I love going to bed smelling the freshly-planed wood smell. It's exactly as described, a good sturdy wooden construction. Very very happy with this purchase.