Brilliant service which endorses my decision to buy from a British company. Although the price was higher than other suppliers, the quality of service and product is worth it. My only criticism is in relation to the delivery/assembly chaps - they were great and did a good job, but they told me that their day started at 02:00am, leaving Nottingham to pick up the bed from Leicester and then onto London. This doesn't sound like a sustainable working day and is surely unsafe. I think the company need to look at other ways of delivering their beds. Overall though, definitely a company I'd use again.