Lovely bed, weve only slept on it for a couple of nights so far, but it seems comfortable, and easy to lift the ottoman base. It is quite low, which I didn't expect, but actually really I really like. However it also means the under bed storage is not as generous as our old ottoman. The delivery was fine, but when it came to assembling the bed the instructions were poor. It took my husband the best part of a day: not clarifying important details made it very frustrating - he actually said Ikea instructions are the best, words I never thought I'd hear him say! Because the set up was so difficult I can only give it 3 stars.